Frequently asked questions

Are you open to the public daily with regular business hours?

Our flower farm is open Tuesday to Friday, 9:00a to 2:00p for plant sales For special opportunities and encounters - click 'visit'



Can we just show up and walk the gardens?

No. We do not open to the public. White Trail is a private nursery facility. Access is granted only to booked guests for special private events.



I inquired about wholesale availability and I haven’t received a response. What is your typical response time?

We work to respond to all inquiries immediately. Be sure to include your license and resale certificate. Pricing cannot be released without those two documents attached. If you have been waiting more than 24 hours, check the spam folder. Silly computers, we aren’t spam at all!



I purchased something from your online store, How can I pick it up?

We will contact you (usually via phone or text) within 12 hours of your purchase to arrange for your delivery or schedule a pick up day and time. Didn’t get an email? Check your spam folder. Silly computers, we aren’t spam at all!



I would like to volunteer. When do volunteer opportunities arise?

Thank you for your interest in volunteering. If you love plants, animals or both- we encourage you to fill out our volunteer form or email volunteer@whitetrailjupiter.com Volunteer opportunities are announced throughout the year! Examples of volunteer opportunities are : Come help pot the bare root roses in our covered shade house pavilion! Feed, care & play in our animal sanctuary! Field days! Rose feeding & pruning care. Come deck the White Trail with Holiday decorations! & More!



I inquired about a special event and I haven’t received a response. What is your typical response time?

We work to respond to all inquiries immediately. If you have been waiting more than 24 hours during our normal business hours, please check the spam folder. We are not open Saturday, Sunday & Monday. If you sent a message over the weekend- we will respond on our next business day.



What inspired the design style of your nursery?

Our nursery looks much like the typical nursery in Europe. We love the way they showcase available plants - layered artfully in actual gardens. Every plant you see at White Trail is for sale. Look for silver hang tags that name each species. We hope you enjoy the visual inspiration of our David Austin Rose Gardens & trellis wall, topiary gardens, rare citrus, shade house plants and more. We hope it encourages you to begin designing your own.



Do you work with landscape architects and designers?

We offer wholesale pricing to those working in the landscape trade. Our offerings are vast. Pots, plants, collaboration/species placement, custom trellis and the list goes on! Please ask your landscaper to contact us for more information.



FAQ's